1. Website owner identification
This website, available at https://nexgrid-power.com, is operated by LEGAL NAME, S.A. DE C.V., RFC RFC000000XXX, with registered address at FULL REGISTERED ADDRESS, phone +52 55 0000 0000 and email info@nexgrid-power.com (the “Provider”).
2. Acceptance and legal capacity
Accessing or using the website implies acceptance of these terms. Anyone entering into a transaction declares that they have legal capacity and, when acting on behalf of another person, sufficient authority.
3. Permitted use
Users agree to use the website lawfully, provide accurate information, and refrain from compromising systems, impersonating others, distributing harmful code, or using content without authorization.
4. Information, offers, and electronic contracting
The Provider engages in providing services and selling products. Before contracting, it must clearly display the features, total price, taxes, additional charges, payment methods, availability, validity period, and, where applicable, delivery terms.
Acceptance through buttons, checkboxes, or other electronic means may constitute consent. Confirmation sent to the consumer's email address will serve as a record of the transaction, without prejudice to documents required by law.
5. Payments, delivery, cancellations, and warranties
Customize this section: specify currency, payment providers, charge timing, delivery times and areas, shipping costs, cancellation procedures, returns, refunds, and warranties.
For subscriptions or memberships with recurring charges, clearly and prominently disclose the frequency, amount, and charge date; obtain express, informed consent; notify users of automatic renewals where applicable; and provide a cancellation mechanism consistent with Mexico's Federal Consumer Protection Law.
6. Support, inquiries, and complaints
Consumers may submit requests, inquiries, or complaints at FULL REGISTERED ADDRESS, by phone at +52 55 0000 0000 or via info@nexgrid-power.com.
7. Intellectual property
Trademarks, text, designs, photographs, software, and other content belong to the Provider or are used with authorization. No license is granted beyond what is necessary to browse and lawfully use the website.
8. Privacy and security
Personal data processing is governed by the Privacy notice. The Provider will use available technical measures to support the security and confidentiality of information in electronic transactions.
9. Availability and liability
The Provider will seek to keep the website available but may suspend it for maintenance, security, or reasons beyond its control. No provision intends to exclude nonwaivable consumer rights or limit liability that cannot legally be limited.
10. Amendments
Changes will be published on this website with their update date. Completed transactions will be governed by the terms accepted at the relevant time, unless otherwise required by law.
11. Governing law and jurisdiction
These terms are interpreted under the federal laws of the United Mexican States. Without prejudice to consumer rights and PROFECO's jurisdiction, disputes will be submitted to the competent authorities of Mexico City, where legally applicable.
Reference legal framework
Mexico's Federal Consumer Protection Law, particularly its rules on electronic transactions; the Commercial Code; the Federal Civil Code; and other provisions applicable to the business and its operations.